REFUND POLICY
Students who wish to withdraw from or defer their programme must submit their withdrawal/deferment application, duly completed, to the Student Admissions Office (for incoming students) or Office of Student Affairs (for current students). The effective
date of withdrawal or deferment is determined by the Student Admissions Office (for incoming students) or Office of Student Affairs (for current students) after all formalities stated on the withdrawal form/deferment application have been complied
with. Upon receipt of duly completed Refund Form, NAFA shall within seven working days refund the programme fees paid in accordance with the conditions as set out below.
-
Refund for Withdrawal Due to Non-Delivery of Programme::
The Academy will notify the Student in writing within three (3) working days after becoming aware of any of the following (each a “Refund Event”):
- It cannot commence the provision of the Course on the Course Commencement Date;
- It cannot complete the provision of the Course by the Course Completion Date;
- The Course will be terminated before the Course Completion Date;
- The Student does not meet the course entry or matriculation requirements as stated in Schedule A; or
- The Immigration & Checkpoints Authority of Singapore (the “ICA”) rejects the Student’s application for the Student Pass.
The Student will be informed in writing of alternative study arrangements (if any), and be entitled to refund shown in the following chart where any of the Refund Events in Clause 1 (a to e) has occurred:
-
Refund for Withdrawal Due to Other Reasons:
If the Student withdraws from the Programme for any reason other than those stated in Clause 1 above, NAFA will, within seven working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on
the refund table.
-
Refund During Cooling-Off Period:
NAFA will provide the Student with a Cooling-off-Period of ten calendar days after the date that the admission form has been signed by the Student. The Student will be refunded the highest percentage (based on the refund table) of the fees already
paid if the Student submits a written notice of withdrawal to NAFA within the Cooling-off Period, regardless of whether the Student has started the programme or not.
| Refund |
If Student’s duly completed Refund Form is received |
|
Full refund of the Programme Fee, and Health Services Fee paid less Administrative Fee
|
Within Cooling-off Period, that is, within 10 calendar days after signing the admission form.
|
Refund fees paid less:-
- 10% Programme Fee for the semester,
- Administrative Fee for the year,
- Health Services Fee for the year and
- Telegraphic Transfer Fee (if applicable)
|
After Cooling-off Period and within 14 calendar days after the Semester Commencement Date.
|
| No Refund |
More than 14 calendar days after the Semester Commencement Date. |
Refund
|
If Student’s duly completed Refund Form is received
|
|
Refund Programme/ Module Fee paid less Telegraphic Transfer Fee (if applicable)
|
Up to 14 calendar days after Semester Commencement Date.
|
No Refund
|
More than 14 calendar days after Semester Commencement Date.
|
Note:
- Aside from the voluntary withdrawal requests put up by the Students, the above Refund Policy is also applicable when the Student is expelled from NAFA or withdrawal from the programme for any reason.
- The Semester Commencement Date is the date of the first Term of the Semester.
- NAFA reserves the right to claim against the Student and/or parent/guardian for any balance outstanding payment due and payable.
- Refund of SkillsFuture Credit must be paid directly to SSG which in turn will reinstate student’s SkillsFuture Credit account.